The following includes information related to Replay Fantasy’s responsible gaming practices, which demonstrates its commitment to responsible play.
Self-exclusion is a critical control for players exhibiting problematic gaming behavior. Replay is obligated to provide and strictly enforce this mechanism.
• Exclusion Periods: Self-exclusions are available for durations of 1 month, 3 months, 6 months, 1 year, 5 years, and lifetime.
• Revocability: All self-exclusions are irrevocable upon submission.
• Submission and Implementation: Players submit requests directly via the app, website, or through contact with customer support. Self-exclusion requested in the manner takes immediate effect.
• Account Restrictions: During the effective period, a self-excluded player is strictly prohibited from establishing a new player account and from entering or participating in any fantasy contest. The player’s activities will be restricted to withdrawing funds only, which must be initiated through customer support. Customer support shall make every reasonable effort to refund the customer should the account be in good standing.
• Contest Entry Resolution: Any fantasy contest entries pending at the time of the self-exclusion will be void, and the corresponding entry fees will be refunded to the player.
• Prize Forfeiture: Players may not collect any prizes or awards or recover any losses resulting from entry or participation during the self-exclusion period.
• Advertising Removal: Players who self-exclude will be removed from receiving targeted advertising and marketing materials.
• Exemption of Liability: Players enabling self-exclusion must formally agree to release Replay, its officers, directors, employees, and agents, as well as relevant regulatory bodies and operating jurisdictions, from any harm (monetary or otherwise) that may arise as a consequence of the self-exclusion.
• Policy Violation: Replay reserves the right to take further action, including account closure and permanent expulsion, if a player is found to be operating in violation of the self-exclusion program.
Replay Fantasy offers the following limits to participants to assist with staying in control of their play:
Deposit limits: Participants may limit the amount they wish to deposit on a daily, weekly, and monthly basis. Requests to make limits more strict go into effect immediately, while requests to make limits less strict will go into effect at the conclusion of the fist limit set is over.
Spend limits: Participants may limit the amount they wish to spend on contest entries on a daily, weekly, and monthly basis. Requests to make limits more strict go into effect immediately, while requests to make limits less strict will go into effect at the conclusion of the previous limit set is over.
Timeout/ Cool off: Participants can take a timeout from entering daily fantasy contests between 1-30 days. During that time, participants may login and withdraw their balance. No contests entries or deposits are allowed during timeouts. Timeout requests are irrevocable.
Each participant will be provided with direct access to information about responsible gameplay within the responsible gaming page within our application. The information on this page includes:
• Responsible gaming tools, which include the ability to set limits, timeouts, and self-exclusion
• Helpline numbers including the National Council on Problem Gambling’s twenty-four-hour confidential helpline telephone number 1-800-426-2537. compulsive play
• Warning signs of compulsive play.
• A direct link to www.ncpgambling.org, which includes mental health and addiction services.
• Replay Fantasy’s statement on the company’s commitment to responsible gaming.
Account holders are provided with direct access to play history via the app or website to keep track of their activity. This history includes:
• Entries Placed
• Entries Won
• Deposits
• Withdrawals
• Free Entries
• Promo Awarded
• Entry Refunds
• Refunded Deposits
• Adjustments
